Orders
How do I apply promo/discount codes?
To apply a promo or discount code:. If you’re having trouble entering your promo code, it may be because the code has expired, or your basket does not meet the requirements. Please check Live Promotions Terms & Conditions. If you continue to have pro
I need to change the delivery address on my order
If you need to change your delivery address please let us know the new address asap - either use the live chat function on site or email us at [email protected]. You will need to provide us with the order number and the updated delivery addre
Can I edit or add anything to my order?
Once an order is placed, we are unable to make changes to the order so for any extra products you will need to place a new order. If you need to update your shipping address or contact information, please contact our customer service team immediately
How do I track my order?
Once your order has been shipped, you will receive a shipment confirmation email with your order details. This email will include a tracking number and the courier service used. Tracking information may not be immediately available after your order i
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship